This 3-Day ServiceNow System Administration course is designed for system administrators who are new to the ServiceNow ecosystem. Course attendees will implement various system administration functions in their own instance, learning to perform fundamental administration and configuration tasks.
Learn about process improvements, benefits, and challenges of ITIL®, and get your ITIL Foundation certification.
Learn the principles, purpose, and objective of ITIL® Service Strategy.
Learn the principles, processes, common activities, and implementation considerations of ITIL® service operation.
Learn to manage and control the activities and techniques within the ITIL® continual service improvement stage.
Gain practical experience planning and executing processes within ITIL® operational support and analysis.
Discover the purpose, principles, processes, activities, functions, technology, and implementation considerations of ITIL® service transition.
Examine the sub-processes, activities, methods, and functions used in each of the ITIL® Service Design processes.
Gain practical experience planning and executing processes within ITIL® service offerings and agreements
Learn how to use the ITIL® release, control, and validation processes, activities, and functions to achieve operational excellence.
Learn to execute the ITIL® planning, protection, and optimization processes, including demand, capacity, availability, IT service continuity, and information security management.
Learn the how to implement service improvements based on the ITIL philosophy of “adopt and adapt.”
Gain the skills to manage the planning and implementation of IT Service Management and prepare for ITIL® Expert certification.
Do not see the class you are looking for?
We can offer private & customizable group training courses for you and your team at
a location anywhere in the world. For your added convenience, we also can offer
on-site testing for many popular vendor neutral and vendor specific certifications
through our partnerships with leading exam providers.
Click Here To Request Infomation About Our Private Group Training Options
Interested in Self-Paced Online Courses?
Our self-paced online training is easy to comprehend and quick to learn. Our design team is powered by an elite
group of professionals with the synergy to achieve our vision of the best learning experience for your educational
career goals. Our Self-paced online training is a cost-effective way to help learn and understand many popular topics.
Click Here To See More Infomation About Our Self-Paced Online Courses