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Microsoft Windows XP - MCDST

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Getting MCDST certified shows you have arrived.
The knowledge that comes with it shows how you got there.


During our 5-day Microsoft Certified Desktop Support Technician (MCDST) Training Camp, students will live, learn, and take the exams at one of our state-of-the-art education centers. This blended-learning course employs outcome-based (Lecture | Lab | Review)™ delivery that focuses on preparing you with the real-world skills required to pass the simulator-based exams (and to hit the ground running in your career). This course is designed for individuals who require the skills to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows® operating system.

If you want to be certified on newer Microsoft technologies, such as Exchange Server 2010, Windows Server 2008, SQL Server 2008, or .Net 4.0 Framework check out our full Microsoft course listing.

HOW WE ARE BETTER

You will get certified.

We save you time. And money.

Our experts make learning easier.

We guarantee it.


A few reasons to get certified.

75% of managers believe that certification is important to team performance.

71% of employees believed Microsoft certification helped them receive a promotion or raise from their current employer.

66% of managers believe that certification improves the level of service and support offered to IT end users/customers.

55% of hiring managers consider employee certification as criterion for hiring.

65% of certified professionals surveyed had been in their jobs 24 months or longer.


(Sources: Fairfield Research survey, Zoomerang, “Prometric IT Candidate Study”, IDC whitepaper, “Value of Certification, Nov 2006”)

Is this course right for you?

This course is intended for students who possess six to twelve months of experience implementing, administering, networking, and managing a Windows XP Professional network environment. Relevant job titles include:

  • Help Desk Technician
  • Customer Support Representative
  • Technical Support Representative
  • PC Support Specialist
  • Technical Support Specialist