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Microsoft Windows XP - MCDST

Overview CurriculumWhat's IncludedTestimonialsPricing

Getting MCDST certified shows you have arrived.
The knowledge that comes with it shows how you got there.

During our 5-day Microsoft Certified Desktop Support Technician (MCDST) Training Camp, students will live, learn, and take the exams at one of our state-of-the-art education centers. This blended-learning course employs outcome-based (Lecture | Lab | Review)™ delivery that focuses on preparing you with the real-world skills required to pass the simulator-based exams (and to hit the ground running in your career). This course is designed for individuals who require the skills to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows® operating system.

If you want to be certified on newer Microsoft technologies, such as Exchange Server 2010, Windows Server 2008, SQL Server 2008, or .Net 4.0 Framework check out our full Microsoft course listing.

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A few reasons to get certified.

75% of managers believe that certification is important to team performance.

71% of employees believed Microsoft certification helped them receive a promotion or raise from their current employer.

66% of managers believe that certification improves the level of service and support offered to IT end users/customers.

55% of hiring managers consider employee certification as criterion for hiring.

65% of certified professionals surveyed had been in their jobs 24 months or longer.

(Sources: Fairfield Research survey, Zoomerang, “Prometric IT Candidate Study”, IDC whitepaper, “Value of Certification, Nov 2006”)

Is this course right for you?

This course is intended for students who possess six to twelve months of experience implementing, administering, networking, and managing a Windows XP Professional network environment. Relevant job titles include:

Help Desk Technician
Customer Support Representative
Technical Support Representative
PC Support Specialist
Technical Support Specialist

Each training day is segmented into Lecture, Lab, and Review components that cater to a student's multiple learning styles (auditory, visual, and kinesthetic-tactual).

*Note that significant changes may be made to the schedule on a daily basis to ensure that the goals of the course are met.

Days 1-3	Supporting Users Running the Microsoft Windows XP Operating System
Exam	Exam 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
Days 4-5	Supporting Users Running Applications on a Microsoft Windows XP Operating System
Exam	70-272 - Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

Training Camp offers the highest quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on learning and certification objectives.

	Intensive Hands-on Training by Certified Trainers Utilizing Our (Lecture \| Lab \| Review)™ Delivery		Examination Vouchers & On-site Certification Testing
	Optional Package of Hotel Accommodations, Lunch, Unlimited Beverages, Snacks, and Freshly-brewed Coffee Available		Blended-learning Instruction Comprised of Comprehensive Study Materials, Lab Manuals, and Practice Exams
	Extended Lab and Instructor Access		Examination Passing Policy Guarantee More Details
			Should a student complete a Training Camp Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year. Students will only be responsible for accommodation and vendor exam fees.

Training Camp is proud to share in our students' success. Here is what they are saying about us:

The Training Camp is the way to go! Not only did I receive certification, but I did it in a comfortable and friendly atmosphere. The teachers were great and the staff was top notch. I will, and have already, recommended this school to my friends and colleagues. I plan on coming back! The experience was priceless!!!!

John DeJesus, JPMorgan Chase

The Training Camp was an awesome educational experience that I will take advantage of again. My instructor was top notch and I was amazed at how much I learned on my 2-week course. I would recommend the Training Camp to anyone.

Jason Radmann, EDS Canada

Once again they delivered as promised. Walked out of here with my certs no problems.

Jeff Olson, Locknet