Shopping Cart  [0]

Call 800.698.5501

XX - ITIL v3 - Intermediate RC&V OS&A

Overview CurriculumWhat's IncludedTestimonialsPricing

Getting ITIL certified shows you have arrived.
The knowledge that comes with it shows how you got there.


During our 9-day ITIL v3 Intermediate RC&V and OS&A Capabilities Certification Training Camp, students will live, learn, and take the exams at one of our state-of-the-art education centers. This blended-learning course employs outcome-based (Lecture | Lab | Review)™ delivery that focuses on preparing you with the real-world skills required to pass the certification exams (and to hit the ground running in your career). You will learn the practical aspects of the ITIL v3 Service Lifestyle and processes associated with the Release, Control and Validation and Operational Support and Analysis of services and service delivery. This course qualifies you for 8 credits towards earning your IT Expert certification.

HOW WE ARE BETTER

You will get certified.

We save you time. And money.

Our experts make learning easier.

We guarantee it.

A few reasons to get certified.

75% of managers believe that certification is important to team performance.

66% of managers believe that certification improves the level of service and support offered to IT end users/customers.

55% of hiring managers consider employee certification as criterion for hiring.

65% of certified professionals surveyed had been in their jobs 24 months or longer.


(Sources: Fairfield Research survey, Zoomerang, “Prometric IT Candidate Study”, IDC whitepaper, “Value of Certification, Nov 2006”)

Is this course right for you?

Candidates for this course are expected to have their ITIL v3 Foundations certificate. Relevant job titles include:

  • Technical Consultant
  • IT Service Manager
  • Business Consultant